POS Support Resume

Posted in Support Resume Examples

Terri Hall
1422 Aspen Court
Cambridge, MA 2141
(333)-954-9776
[email]

Job Objective Seeking a position as POS Support in a stable company where I can use my skills to benefit the company.

Summary of Qualifications:

  • Remarkable experience in POS industry
  • Ability to develop and test enhancements and new POS releases
  • Familiarity with SDLC, SOX and PCI compliance
  • Good understanding of POS products and applications
  • Sound analytical and problem solving skills
  • Profound ability to propose and evaluate technical solution alternatives
  • Ability to work effectively in a flexible and changing environment
  • Excellent customer service, organizational and communication skills

Work Experience:

POS Support, August 2005 – Present
Intellisource, Cambridge, MA

  • Produced a strong and sound network of associates.
  • Participated in the development of process maps & Business requirements documents.
  • Captured Business requirements and converted them into Functional and Technical specifications.
  • Developed a thorough functional and technical understanding of the software applications.
  • Supported and participated in user acceptance testing (UAT) and training activities.

POS Support, May 2000 – July 2005
Chuck’s Produce & Street Market, Cambridge, MA

  • Provided telephone and desk-side support for Corporate PC-Based Applications.
  • Provided one-on-one technical support to the company’s domestic clients.
  • Supported the transition of the solution from Development to Production.
  • Ensured to share knowledge and practice to peers and stakeholders.

Education

Bachelor’s Degree in Commerce, Saint John Vianney College Seminary, Florida, FL


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