Airport Representative Resume

Ronald Cuellar

277 Cottrill Lane

Maryland Heights MO 63043

(555)-555-5555

[email]

Job Objective Seeking reputable company in which to obtain an Airport Representative position.

Highlights of Qualifications:

• Sound knowledge of substantial tourist places in the country
• Ability to process returns, check-ins and exit kiosk transactions
• Ability to meet and greet customers in a friendly and timely manner
• Ability to assist guests with Airport procedure
• Ability to make scheduled courtesy van pick-ups and drop offs
• Strong interpersonal, organizational and time management skills

Professional Experience:

Airport Representative

Walt Disney, Maryland Heights MO

November 2006 – Present

• Nurtured efficient customer service satisfaction levels.
• Coordinated with the arriving clients at the airport and explained them the airport procedure.
• Regulated daily activity logs.
• Managed all standby clients.
• Managed clients in case of airline flight delay.

Airport Representative

InterContinental Hotels Group, Maryland Heights MO

February 2001 – October 2006

• Greeted arriving guests.
• Managed van pick-ups and drop offs according to the schedule and assisted guests with airport procedure.
• Handled customer queries.
• Coordinated with the General Manager with regard to all problems and unusual matters.

Education

Bachelor’s Degree In Business Administration

Spalding University, Louisville, KY