Spa Receptionist Resume

Posted in Receptionist Resume Examples

Claribel Alden
3982 James Martin Circle
Upper Arlington, OH 43221
(333)-451-5910
[email]

Objective To obtain a position as a Spa Receptionist where all of my years of training and experience can be used to benefit the growth of company.

Qualifications:

  • Remarkable receptionist experience in a Spa environment
  • Sound knowledge of the hospitality industry
  • Deep knowledge to cater to various guest needs
  • Ability to multitask and accommodate all the needs of the spa
  • Ability to devise new ideas to improve the working of the spa
  • Familiarity with answering phones and booking appointments
  • Outstanding organizational skills
  • Skilled to provide leadership to the team
  • Proficient in working in a demanding environment

Professional Experience:

Spa Receptionist, August 2005 – Present
Paradise Point Resort & Spa, Upper Arlington, OH

  • Greeted all new members and employees of the facility.
  • Administered all the lockers in the member area and checked the guests at the time of check in and check out.
  • Monitored all the financial transactions of the facility such as guest fees, membership fees and others.
  • Performed all administrative functions for the spa such as answering phones, scheduling appointments and maintaining the inventory.
  • Ensured that there are sufficient staff members to cater to all appointments.
  • Assisted the guests and members of the spa regarding the spa prescriptions.
  • Managed the cleanliness of the facility and ensured that all the amenities are in order.

Spa Receptionist, May 2000 – July 2005
Tenaya Lodge & Spa, Upper Arlington, OH

  • Prepared reports in a timely manner and ensured their proper functioning.
  • Reconciled all the bills at the end of the day and ensured that the invoices and payments are in accordance.
  • Maintained the working of the spa and prepared a check list to ensure the efficient working of the spa.
  • Scheduled the appointment for the guests and ensured the services are delivered on time.
  • Organized all appointments to ensure higher profits for the organization and cater to the needs of the guests as well.
  • Maintained an inventory of the supplies and made purchase orders accordingly.

Education

High School Diploma, Eagle Rock High School, Los Angeles, CA


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