Telecom Operations Manager Resume

Posted in Resume Samples for Manager

Harry Brown
2964 Lords Way
Memphis, TN 38110

Job Objective To obtain Telecom Operations Manager Position with an established company where I can further boost my career in this field.

Highlights of Qualifications:

  • Experience in managing VoIP services, developing and maintaining CCVP technologies and managing all vendors
  • Expertise working in multi level telecom environment
  • Huge knowledge of voice telecom system principles and procedures
  • Outstanding knowledge of Microsoft applications
  • Remarkable ability to work on varied telecommunication services and products
  • Ability to multitask and prioritize work
  • Amazing communication skills
  • Exceptional skills to understand various technologies related to communication systems
  • Proficient in PBX suite and telecom project management
  • Sound understanding of all telecom service delivery models

Professional Experience:

Telecom Operations Manager
Cybercoders, Memphis, TN
October 2008 – Present

  • Developed network and monitored all installation and maintenance work of central office and customer equipments.
  • Maintained technical equipments in communication facility.
  • Initiated development of capital budgets for all ongoing projects for network fiber and equipments.
  • Coordinated with cable personnel and oversaw working of all network related activities.
  • Determined project objective to be followed by subordinates.
  • Handled technical requirements for network and ensured implementation of necessary procedures.
  • Assisted outside vendors in all telecom related work.
  • Supervised working of technical personnel and administered network operations.

Telecom Operations Analyst
SAVVIS Inc., Memphis, TN
August 2003 – September 2008

  • Provided services to clients and monitored everyday working of activities.
  • Developed infrastructure and applications for telecom networks according to prescribed standards.
  • Coordinated with various teams and provided resolutions to all architecture issues on network.
  • Managed all technology problems and researched its resolution.
  • Monitored working of networks performed analysis and performed capacity planning on system.

Telecom Operations Engineer
Blue Fin Technologies Group, Memphis, TN
May 1998 – July 2003

  • Developed and maintained infrastructure for telecom operations.
  • Coordinated with telecom services department and provided IT solutions according to business needs.
  • Prepared necessary documentations for procedures, analyzed events and performed troubleshoot on processes.
  • Reviewed all designs of Telecom infrastructure industries and its various business requirements.
  • Planned resources required for projects and ensure its efficiency.
  • Assisted in resolving all complex problems and escalated issues if necessary to seniors.


Bachelor’s Degree in Mechanical Engineering
New School University, New York, NY

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