Collections Manager Resume

When writing a Collections Manager Resume remember to include your relevant work history and skills according to the job you are applying for. Whether you're seeking an entry-level position or have been in your career for a few years, exposing your relevant achievements in your resume can allow you to stand out and get that job interview.

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Here is the Collections Manager Resume example:

Dwight Dodson

264 Fieldcrest Road

Bohemia, NY 11716

(555)-555-5555

[email]

Job Objective To enhance my skills and further my career by filling the position of Collections Manager in well-established organization.

Highlights of Qualifications:

Remarkable experience to administer loan and collection activities
Thorough knowledge of collection procedures and regulations
Sound knowledge of business practices and consumer collection
Ability to manage complex customers
Ability to resolve all issues efficiently
Huge Microsoft Office applications skills
Profound communication skills in both oral and written forms
Solid understanding of FDCPA
Proficient to understand accounting principles

Professional Experience:

Collections Manager

BlueLinx Corporation, Bohemia, NY

October 2008 – Present

Administered past due accounts and facilitated required decisions.
Evaluated all collection activities and modified as required.
Developed and maintained efficient relationships with partners.
Designed efficient asset recovery process flow for all due accounts.
Monitored collection activities according to state and federal regulations.
Assisted staff and initiated changes to collection policies and procedures.
Prepared and analyzed reports and recommended improvements.
Determined performance minimums and managed tracking of objectives.

Collections Supervisor

Winterwood Inc, Bohemia, NY

August 2003 – September 2008

Supervised working of call center representatives for collection objectives.
Maintained attendance records and prepared schedule for work.
Coordinated with collections managers and designed production goals.
Provided cross training programs to increase efficiency of collection process.
Ensured optimal level of customer services and performance metrics.
Provided technical support to team members and resolved issues.

Collections Specialist

CDI Corporation, Bohemia, NY

May 1998 – July 2003

Managed past due commercial debt and follow up with customers.
Performed research to resolve all billing issues.
Assisted to trace all customers to new address.
Facilitated in payment process though credit and debit cards.
Administered accounts and performed follow up to resolve issues.

Education

Bachelor’s Degree in Business

Lehigh University, Bethlehem, PA