Advocacy Manager Resume

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Here is the Advocacy Manager Resume example:

Robert Nevarez

514 Tree Frog Lane

Atchison, MO 66002

(555)-555-5555

[email]

Job Objective Searching for an Advocacy Manager company that needs help in restoring their success by hiring management who will work diligently for them.

Highlights of Qualifications:

Admirable experience in providing optimal customer services in a healthcare environment
Outstanding knowledge of healthcare organization
Immense ability to negotiate and manage all conflicts
Exceptional ability to analyze and recommend client provisions
Good computer systems and associated applications
Proficient in interpreting various medical plans

Professional Experience:

Advocacy Manager

Serco, Inc., Atchison, MO

October 2008 – Present

Administered effective working of Call Center Advocacy Services.
Monitored all claim and billing related issues and resolved it appropriately.
Developed various programs and evaluated it computability for applications.
Evaluated practices of competitor interpreted all policies and recommended required changes for same.
Coordinated with insurance representatives, developed and evaluated programs.
Analyzed advocacy programs and prepared strategies to implement it according to compliance.
Performed all duties as directed by management.

Advocacy Coordinator

Immigrant Legal Advocacy, Atchison, MO

August 2003 – September 2008

Evaluated all bills and identified requirements for developing strategies for CHI.
Developed and reviewed various resources according to key advocacy.
Administered projects and provided support to various initiatives.
Performed research in various legislations, surveys and advocacy related activities.
Maintained advocacy databases and ensured completion according to schedule.
Recorded various systems for legislations and advocacy issues.
Prepared presentations and other communications for publishing software.

Advocacy Specialist

Cabela’s Inc., Atchison, MO

May 1998 – July 2003

Monitored customer issues and provided comprehensive resolutions as soon as possible.
Maintained good working relationships with productive team and managed all internal contacts as subject matter expert.
Performed root cause analysis and prepared comprehensive business reports to be presented to key stakeholders.
Analyzed operational processes and recommended improvements to achieve all team goals and improved efficiency.
Evaluated process and resolved all issues within required time frame.

Education

Bachelor’s Degree in Community Health Education & Advocacy

Florida Atlantic University, Boca Raton, FL