Dining Room Greeter Resume

Posted in Hospitality Resume Examples

Erica Lacross
132 Elliott Street
Manchester, NH 3101
(123)-778-3015
[email]

Job Objective To secure the position of Dining Room Greeter in a reputable company that will allow me to utilize acquired skills and experience.

Highlights of Qualifications:

  • Substantial experience in providing customer services for food and beverage industry
  • Thorough knowledge of service ware and table settings
  • Outstanding knowledge of menu items and prices for service procedures
  • Ability to maintain optimal safety standards in assisting clients
  • Ability to coordinate with clients verbally
  • Solid understanding of resolving every customer issue efficiently

Professional Experience:

Dining Room Greeter
Starwood Hotels and Resorts Worldwide, Manchester, NH
August 2012 – Present

Responsibilities:

  • Ensured compliance to environmental, health and safety policies.
  • Coordinated with customers and ensured orderly movement within dining room area.
  • Monitored immediate surroundings and assisted in removal of debris efficiently.
  • Ensured optimal customer service experience for guests coming to dining area.
  • Maintained knowledge of products served within dining room areas and provided assistance to customers.
  • Prepared reports to be presented to centre manager and kitchen coordinator.

Dining Room Greeter
Horseshoe Baltimore, Manchester, NH
May 2009 – July 2012

Responsibilities:

  • Administered and ensured collection of payments from various customers.
  • Assisted clients with selection of appropriate cuisine.
  • Developed and maintained professional relationships with various guests and resolved issues.
  • Administered and received restaurant checks and processes payments.
  • Maintained inventory of supplies and prepared purchase orders as per requirement.
  • Inspected dining room services and ensured neat and clean facility always.

Education

Associate Degree in Hospitality
North Country Community College, Saranac Lake, NY


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