Guest Services Coordinator Resume

When writing a Guest Services Coordinator Resume remember to include your relevant work history and skills according to the job you are applying for. Whether you're seeking an entry-level position or have been in your career for a few years, exposing your relevant achievements in your resume can allow you to stand out and get that job interview.

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Here is the Guest Services Coordinator Resume example:

Sandra Gonzales

1869 Chipmunk Lane

Bangor, ME 4401

(555)-555-5555

[email]

Job Objective To obtain a Guest Services Coordinator position that will promote growth, stability and opportunity for advancement.

Work Experience:

Guest Services Coordinator, August 2005 – Present

Fifa, Inc., Bangor, ME

Handled phone calls and set up appointments, greeted members and guests upon arrival.
Coordinated in maintaining professional front desk and reception area.
Coordinated in administrative tasks and database update.
Established and maintained weekly business relationships with all prospective hospitality partners.
Developed and ensured standards of excellence for services offered.
Coordinated in creation and distribution of collateral material marketing our guest services and ensured that Business to Business contacts are well supplied.

Guest Services Coordinator, May 2000 – July 2005

Rofus Corporation, Bangor, ME

Handled reception desk operations and procedures including registration, sales and retention.
Implemented and cultivated sales and marketing and customer service culture within the front line team.
Analyzed sales data; measured sales performance and reported on key performance indicators.
Managed reception desk functions including maintenance of registration software, hardware and equipment.
Expedited front lines, directed flow of guests and ensured professional customer service.
Trained staff to deliver a high standard of customer service.

Summary of Qualifications:

Strong accomplished experience in office management, guest services
Solid understanding of principles, practices and techniques of modern sales and customer service practices
Excellent communication and organizational skills
Outstanding ability to operate on-line computer system, and work as part of a professional team and collaborate effectively with peers
Amazing ability to develop and maintain efficient working association
Amazing ability to identify problems, assess alternatives, render consistent and logical decisions

Education

Bachelor’s Degree in Hospitality Management, Metropolitan State College of Denver, Colorado, CO