Clerical Associate Resume

Stephen Kilgore

421 N Seventh St

Melrose, MA 02176

(555)-555-5555

[email]

Job Objective To obtain a Clerical Associate position that will allow me to utilize my skills and has potential for growth.

Summary Skills

Proven clerical support experience in health care setting

Remarkable knowledge of standard office equipment and the ability to handle multiple tasks simultaneously

In-depth knowledge of medical ethics and medical terminology

Proficient in using Word, Excel and PowerPoint

Skilled in reading, utilizing and generating reports

Ability to work variable and flexible hours including overtime

Ability to follow directions and handle stressful situations

Effective time management skills

Work Experience:

Clerical Associate, August 2005 to till date

UMass Memorial Medical Center, Melrose, MA

• Processed therapeutic and diagnostic orders.
• Ensured accurate maintenance of the patient’s medical record.
• Provided accurate and complete patient information to internal customers.
• Coordinates all activities related to the patient admission, discharge, and transfer processes.
• Communicated effectively with all patients and their relatives and associates concerning the treatment process.

Clerical Associate, May 2000 to July 2005

Johns Hopkins Hospital, Melrose, MA

• Assisted in performing clerical duties in support of patient care and unit standardization.
• Facilitated the communication process via phones, mails and managed to sorted and distributed mail to appropriate personnel.
• Scheduled patient appointments and contact transportation companies.
• Handled confidential information for Nurse Manager and other members of the team.
• Established and accurately maintained all files, logs and medical records.
• Managed to prepared blood specimen labels and adhered to all Dialysis Center standards and procedures.

Education

High School Diploma, Southwestern University, Texas, TX