Telemarketing Agent Resume

Posted in Agent Resume Examples

Justin Falgout
1505 N Slappey Blvd
Waycross, GA 31501
[email]

Job Objective To obtain a Telemarketing Agent position that fully utilizes my experience and abilities.

Work Experience:

Telemarketing Agent, May 2004 – Present
ACG Inc., Waycross, GA

  • Identified prospects by reading telephone and zip code directories and other listings.
  • Contacted prospective customers by operating telephone equipment, automatic dialing systems and other telecommunications technologies.
  • Encouraged customers to buy services and merchandise and provided service, product information and price quotations.
  • Completed orders by recording names and addresses; and referred orders for filling.

Telemarketing Agent, March 2002– April 2004
iTel Systems, Waycross, GA

  • Maintained equipment by following manufacturer’s instructions and established procedures.
  • Secured information by completing data base backups.
  • Maintained safe and clean working environment by complying with procedures, rules, and regulations.

Summary of Qualifications:

  • Admirable experience in B2B sales and Telemarketing
  • Good leadership and motivational skills
  • Excellent ability to create, edit and track telecenter reports on a daily, weekly and monthly basis
  • Ability to multi-task and interface with all levels of employees
  • Excellent attention to detail and accuracy in all work
  • Ability to appropriately handle sensitive and confidential information
  • Good verbal and written communication skills as well as excellent interpersonal skills

Education

Associate Degree in Marketing, Hawkeye Community College, Waterloo, IA


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