Rental Agent Responsibilities and Duties

Prepare rental and return documents precisely.

Qualify customers through company rental requirement guidelines.

Check rental parameters with customer to guarantee understanding rates and service charges.

Ensure accuracy of return date and time on rental agreement.

Check for vehicle return time charges.

Create Rental Agreement Folder with information.

Attend calls to support customers promptly and effectively.

Resolve customer service issues effectively.

Support and coordinate customers within queue to minimize wait time and encourage efficient service method.

Maintain rental counter appearance and areas to present orderly and professional image.

Show property and apartments to potential tenants.

Interact with maintenance staff and property manager.

Handle vacancy, application and maintenance issues records.

Support service requests on documentation, delegation and completion.

Conduct administrative tasks on apartment renting.