Establish top level partner performance standards and clear expectations.
Convey and ensure compliance with company policies and guidelines.
Attain or cross store monetary projections and maximize revenue generating opportunities.
Express strong time management and organizational skills by complying with operational to-do list.
Utilize labor management apparatus to schedule optimally and maximize profitability and margins.
Ensure conformance with all applicable local, state and federal laws for managing store operations.
Speak to customers and gather required feedback.
Respond to each guest when at store with courteous, prompt and friendly service and after transaction is done thank them.
Head by example along with enforcing team to act to express excellent guest experience.
Oversee and develop skills of every partner for guest service to provide impressive friendly service to all guest visiting store.
Manage partners and present timely feedback by routine coaching and corrective action to enhance individual and store performance.
Analyze and develop talent in team for future escalation.
Select, analyze and develop skills within team by recruiting friendly and enthusiastic partners.
Express top level operational excellence at store through appearance, cash handling, visual merchandising, loss prevention and inventory control.
Provide complete security and safety people and assets at store.