Retail Team Leader Resume

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Andrew Stoker
2251 Edgewood Road
Memphis, TN 38110
(222)-221-1064
[email]

Job Objective Qualified Retail Team Leader searching for a position with reputable organization that needs qualified employees to aid in the overall growth of company.

Work Experience:

Retail Team Leader, August 2005 – Present
Goodwill Industries, Memphis, TN

  • Merchandized apparel, footwear and accessories and promoted sales.
  • Conducted one-on-one and small group training presentations for Sales Associates.
  • Followedcustomers on purchases and suggestedthem new merchandise and upcoming events.
  • Supported store operational activities.
  • Conducted local area activities to promote company products and sales.

Retail Team Leader, May 2000 – July 2005
Adidas Group, Memphis, TN

  • Provided supervision and instruction to other staff in a manufacturing setting from arrival to departure.
  • Assembled, labeled and packaged products in a timely manner while meeting customer requirements.
  • Ensured the highest level of internal and external customer service.
  • Maintained and ensured accuracy of all customer reports and records.
  • Reported performance and personnel problems and assisted with retraining, coaching and corrective action.

Summary of Qualifications:

  • Strong accomplished experience of leading & motivating retail teams
  • Solid understanding of merchandizing design and desire to take risks to showcase product in creative, innovative ways
  • Proficient with Workforce Management System, Supply Chain Management, CRM, Electronic Payment
  • Ability to develop relationships with customers and co-workers
  • Ability to work well as a team player in a fast-paced, energetic environment
  • Ability to plan, set and achieve goals
  • Strong organizational and follow-up skills
  • Excellent verbal, written English and interpersonal communication skills

Education

Bachelor’s Degree In Business Management, Middle Georgia College, Cochran, GA


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