Public Safety Dispatcher Resume

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Charles Webster
1555 Eastland Avenue
Natchez, MS 39120
(123)-469-6271
[email]

Job Objective To obtain a job as Public Safety Dispatcher and perform my duties with full dedication.

Highlights of Qualifications:

  • Hands-on experience in handling and delivering public safety services
  • Profound knowledge of various government laws such as Criminal Law, Federal Privacy Act, and Public Records Act
  • Operational knowledge of radio system, CLETS, and multiline telephone system
  • Familiarity with data entry practices and recordkeeping procedures
  • Ability to maintain cooperative relationships with law enforcement and emergency services personnel
  • Ability to pacify persons facing difficult situations and emergencies, on the call, efficiently

Professional Experience:

Public Safety Dispatcher
City of Wichita Falls, Texas
August 2012 – Present

Responsibilities:

  • Handled and responded to information requests and emergency service calls from public, promptly and professionally.
  • Assessed severity of emergency request and dispatched public safety resources, accordingly.
  • Arranged and coordinated timely dispatch of police units, security personnel and medical emergency team.
  • Operated and monitored computerized alarm system, CCTV system, and Computer Aided Dispatch system.
  • Used advanced radio system and maintained contact with public safety officers.
  • Prepared, maintained, and retrieved relevant electronic records for use by public safety units.

Public Safety Dispatcher
City of Atlanta, GA
May 2009 – July 2012

Responsibilities:

  • Answered public calls for service and dispatched relevant personnel for assistance.
  • Watched all CCTV monitors and building alarm systems and responded to alerts, efficiently.
  • Operated and maintained the agency-owned electronic dispatch system, properly.
  • Created and maintained accurate and complete records related to work activities.
  • Updated, maintained, and retrieved information from public and personnel databases, as requested.
  • Prepared and presented various service outage announcements to all intended persons.

Education

Bachelor’s Degree in Public Safety
Bethel University, Saint Paul, MN


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