4408 Brown Street
Walnut Creek, CA 94596
July 4, 2010
Ms. Martha Patino
American General Life Companies
271 Jail Drive
Peoria, IL 61602
Dear Ms. Patino,
I write to inquire about your open Help Desk Analyst position, and have enclosed my resume for your consideration.
I have over six years of experience working as a Help Desk Analyst for Amdocs Limited, in which I handled over 10,000 satisfied customers looking for answers to their questions, advice on their products, and guidance for their complaints. I have an outstanding reputation for customer service, am highly organizational, and handle a wide variety of tasks at once, effortlessly and with success.
Thank you for your time and for reviewing my resume. I look forward to hearing from you, and can be reached at (555)-498-9466 at your earliest convenience.