Sample IVR Tester Resume

Posted in Tester Resume Examples

Norman Wolf
3117 Ray Court
Laurinburg, NC 28352
(111)-276-2345
[email]

Job Objective To obtain an IVR Tester position with an established firm in which to utilize my experience and past training in this field.

Summary of Qualifications:

  • Strong experience in testing IVR speech recognition systems
  • Expertise in using IVR speech detecting system
  • Deep knowledge of IVR tests and procedures
  • Wide knowledge of multiple IVR platforms
  • Good understanding of quality assurance standards and practices
  • Ability to document technical reports
  • Skilled to use all Quality Center and QTP tools
  • Proficient in understanding Option Trading systems and Equities

Work Experience:

IVR Tester, August 2005 – Present
Innovar Group, Laurinburg, NC

  • Developed and implemented tests according to customer requirement.
  • Performed all tests in accordance to technical requirements.
  • Evaluated and interpreted design specification for tests.
  • Prepared and analyzed IVR test scripts.
  • Designed test plans and test cased according to IVR documents.
  • Assisted in development of automated test scripts for IVR.

IVR Tester, May 2000 – July 2005
Syscom Technologies, Laurinburg, NC

  • Created test specifications and data.
  • Observed and maintained defect tracking system and prepared reports of bugs present in systems.
  • Scheduled timelines and system specifications for conducting tests.
  • Planned tests on systems and performed manual tests where required.
  • Performed root cause analysis on functional systems and processes.
  • Evaluated and identified bugs in systems.

Education

Bachelor’s Degree in Computer Science, Franklin Pierce University, Rindge, NH

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