Telecommunications Technician Resume

Daniel Young

4231 Dovetail Estates

Ringwood, OK 73768

(555)-555-5555

[email]

Job Objective Seeking an exciting and challenging position as a Telecommunications Technician in a company where my skills and knowledge can be used to the fullest.

Highlights of Qualifications:

• Strong accomplished experience in telephony, PBX, Key Systems and Telecommunications Engineering
• Sound knowledge of Call center support with call management systems and advanced administration
• Exceptional knowledge of designing, installing, and troubleshooting structured cabling and wiring systems
• Good knowledge of the installation, implementation, and maintenance of telecommunications equipment
• Proficient in MS Office suite
• Strong verbal and written communication skills
• Outstanding ability to use everyday hand tools, power tools

Professional Experience:

Telecommunications Technician

Dark Fiber Solutions, Ringwood, OK

August 2005 – Present

Responsibilities:

• Installed, and maintained telephone systems and other voice communications systems including enhanced and unified voicemail systems.
• Performed moves, additions and changes of telecommunications services and equipment.
• Diagnosed trouble on T-1 circuits; ISDN/PRI, ISDN/BRI, E M TIE, DID, troubleshoot IP telephony issues.
• Troubleshoot VOIP and other converged technologies issues.
• Overseen site preparation activities including conduit, power, and signal cable runs.
• Integrated, installed, and tested complex telecommunications systems in accordance with applicable standards.

Telecommunications Technician

Associated Bank, Ringwood, OK

May 2000 – July 2005

Responsibilities:

• Installed and serviced all types of telephone equipment at both corporate and regional offices.
• Performed jack installation, cross-connections, patch panel implementations and service work.
• Identified and resolved complex telecommunications problems for a variety of end users, and recommended and implemented corrective hardware solutions to meet established service levels.
• Assisted Technical Support staff with the installation and repair of PC network equipment.
• Maintained adequate inventory of replacement telephone equipment and spare parts for corporate and regional offices such as telephones, cable, and headsets.
• Documented instances of software and hardware failure, repair, installation, and removal, and other work requests.

Education

Associate Degree in Telecommunications & Networking

Fayetteville Technical Community College, Fayetteville, NC

Example #2

Objective Seeking the position of telecommunications technician in a well organized company where I can utilize the knowledge of electronics and telecommunications from hands on experience and educational training for the benefit of the company.

Skills:

• Certifications with Avaya, Nortel , Ericsson, Siemens, Redcom, Vertical, Bellcore
• Proficient in installation, testing, repair and integration
• Austron PRR-10/50 GPS clocks and Harris WS 3800 alarm units.
• Symmetricom ST2, Tellabs
• Cisco, Lucent CBX 500/9000 and Larscom Orion 4000
• Cabling, racking, proper fire stopping and fiber tray construction.
• T-Bird testers

Professional Experience:

Telecommunications Technician, 2007 to till date

G4 Analytics, Inc., NY

Responsibilities:

• Installed timing and telemetry for site which was having problems.
• Installed and integrated wireless equipment and power supplies.
• Installed, maintained and upgraded cable systems.
• Designed and built the Linux based Asterisk VOIP PBX which provides plug and play telephone service to all remote range sites and mobile units.

• Telecommunications Technician, 2005 to 2007
• Taylor Communications, NY

Responsibilities:

• Explained subscribers about operation of the cable system.
• Identified, troubleshot and repaired common problems with telephone, cabling and voicemail equipment.
• Updated outside plant line maps.

Education

Associates of Science Degree in Telecommunications 2005

New York State University

Certified in the following PBX systems: Comdial; Nitsuko; Nitsuko Voice Mail; Telrad