Sample Technical Client Manager Resume

Posted in Technical Resume Examples

Charles Martin
561 Rose Street,
Georgetown,
MA, 01833
123-456-7890
[email]

Objective To be able to work as Technical Client Manager and utilize my skills in Databases, Oracles, Platforms and IT concepts in fulfilling the company’s objective and goals.

Education

Master in Computer Applications, 2002
Yale University

BS In Computer Science, 1999
Yale University

Skills:

  • Project management
  • MS Office/Project/Access, Visio/Info Path
  • NetQos, HP Openview Service Desk, Softricity
  • SMTP/ Mail (qmail, postfix), DNS
  • Advance customer skills
  • Word, Excel, PowerPoint
  • AJAX, HTML, CC+, DWH
  • Optimization and adaptation of frame formulations
  • Skilled in preparing lectures and congress papers
  • Superior communication skills (oral and written)
  • Excellent interpersonal and leadership skills

Professional Experience:

  • Technical Support Manager, 2008-present
  • Halex Corp., Georgetown, MA

Responsibilities:

  • Maintained all of East Asian website updates and promotions.
  • Utilized CRM in tracking leads and send mass communications to external clients.
  • Coordinated with technical leaders in accessing “partnership” website.
  • Technical Client Manager, 2005-2008
  • Halex Corp., Georgetown, MA

Responsibilities:

  • Determined which customers belong for sending of mass communications.
  • Organized the press releases, case studies and newsletter campaigns.
  • Created targeted mailing lists for various online support resources.
  • Technical Retention Manager, 2002-2005
  • Halex Corp., Georgetown, MA

Responsibilities:

  • Maintained all of East Asian website updates and promotions.
  • Utilized CRM in tracking leads and send mass communications to external clients.
  • Coordinated with technical leaders in accessing “partnership” website.
  • Technical Client Manager, 2005-2008
  • Halex Corp., Georgetown, MA

Certifications and Affiliations

American Society for Advanced IT Personnel
Certificate in Customer Relationship Skills

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