Sample Desktop Support Engineer Resume

Posted in Support Resume Examples

Brandon Pratt
2103 N Nordica Ave
San Francisco, CA 94154
(123)-000-0000
[email]

Objective To obtain a Desktop Support Engineer position in a well established company where my skills will make a positive contribution.

Skills:

  • Familiar with different operating systems and antivirus systems
  • Wide knowledge in PC hardware and Windows OS.
  • Extensive experience in back office and desktop troubleshooting and problem diagnosis.
  • Skilled at troubleshooting networking related problems.

Professional Experience:

  • Desktop Support Engineer, 2006 to till date
  • Aastra Technologies Limited, CA
  • Created and maintained standard laptop and desktop build procedures.
  • Diagnosed, analyzed and resolved user laptop, PC or handheld devices software and hardware issues.
  • Tested computers and ensured that computer systems were functioning properly.
  • Installed, upgraded and tested various vendor-based desktop related software, following new releases or upon user requests.

Education
M.S in Computer Science Engineering, 2006
Northwestern University
B.S in Computer Science Engineering, 2004
Columbia University

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