Sample Operations Support Resume

Posted in Support Resume Examples

Charlie Moyer
1533 Happy Hollow Road
Wilmington, NC 28401
(222)-725-7944
[email]

Job Objective Looking for a position as Operations Support in a company that provides an open environment with many opportunities for continuous growth.

Summary of Qualifications:

  • Remarkable project management experience with ability to build an effective team
  • Profound knowledge of systems administration in a Linux environment
  • Sound troubleshooting and debugging skills
  • Ability to prioritize across multiple requests
  • Proficient with Microsoft Office including Word, Excel, and PowerPoint
  • Proven ability to use drafting, Business Warehouse, project management software and SAP business software
  • Ability to manage, communicate and direct the work of employees and contractors

Work Experience:

Operations Support, August 2005 – Present
Dandy Project LLC, Wilmington, NC

  • Provided technical training to operational personnel in all areas of computer operations.
  • Resolved complex operational failures.
  • Reviewed security procedures of operations staff; and ensured that computing standards are maintained.
  • Partnered with other computing personnel in resolving problems, input/output requirements and other technical matters.
  • Reviewed computer operating instructions and computer error runs to debug programs.

Operations Support, May 2000 – July 2005
Whitney, Bradley, & Brown, Inc., Wilmington, NC

  • Administered Operations QA group and remediated transactions using Ruby console and SQL.
  • Troubleshot and resolved problems with SQL queries, scheduled jobs, and reports.
  • Assisted users with SQL Manager and SQL queries.
  • Responded in a timely manner to helpdesk tickets generated.
  • Performed computer program development or modification to support operational requirements.

Education

Bachelor’s Degree in Computer Applications, Devry University–Kansas City, Missouri, MO

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