Sample Mac Support Resume

Posted in Support Resume Examples

James Navarra
2974 Ruckman Road
Oklahoma City, OK 73106

Job Objective Seeking a position as Mac Support in a reputed organization where I can utilize my knowledge and experience.

Summary of Qualifications:

  • Remarkable experience in the application of MAC solutions to solving business requirements
  • In-depth knowledge of JAMF Software Server Management and installation of MAC image from JSS
  • Familiarity with Mac OS X Snow Leopard and Xserve server platform
  • Skilled in troubleshooting a LAN, WAN, DSL and T1 circuits
  • Ability to develop and maintain MAC support service
  • Profound ability to juggle and schedule multiple tasks and demands on time
  • Excellent root-cause analysis and problem-solving skills
  • Sound technical, oral and written communications

Work Experience:

Mac Support, August 2005 – Present
Teksystems, Oklahoma City, OK

  • Resolved problems, performed upgrades, and maintained end user Mac Pc’s.
  • Ensured to be available and receptive to trainings facilitated by the company.
  • Planned daily activities within the guidelines of company policy.
  • Maintained the orderly of work area ensuring safety of self and coworkers.
  • Ensured instant alteration to any unsafe condition.

Mac Support, May 2000 – July 2005
Robert Half Technology, Oklahoma City, OK

  • Installed, maintained, and configured employee desktop and laptop computers.
  • Performed hardware upgrades on employee desktop and laptop computers.
  • Provided network access support, both general connectivity and specific service support.


Bachelor’s degree in Arts, Washington & Lee University, Virginia, VA

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