Sample IT System Support Resume

Posted in Support Resume Examples

Joshua Matz
1807 Lake Forest Drive
Mount Kisco, NY 10549

Job Objective Seeking a position as IT System Support in a reputed organization where I can utilize my knowledge and experience.

Summary of Qualifications:

  • Remarkable experience in supporting system applications in an IT environment
  • Expertise in Internet applications such as web browsers and e-mail
  • Proficient with Microsoft Office applications, Outlook and Access. AS/400, MS Project, Visio and Help Desk call tracking systems
  • Familiarity with servers, routers, LANs, RAID, Routers & TCP/IP networking
  • Excellent teamwork and communication skills
  • Practical problem solving skills and solid trouble shooting skills

Work Experience:

IT System Support, August 2005 – Present
Mint, Inc., Mount Kisco, NY

  • Performed daily administrative server functions including back-up, recovery, disk space management, configuration, installation and up-gradation.
  • Managed to provide backup support to the Senior System Administrator or the Help Desk Manager.
  • Provided patch management and service pack installation for all servers.
  • Created data backup and restored services on all servers.
  • Administered termination and transfer after personnel action notices.
  • Assisted users in resolving hardware and software problems.

IT System Support, May 2000 – July 2005
Flix Corporation, Mount Kisco, NY

  • Administered troubleshot and corrected network problems accurately.
  • Upgraded operating system and installed standard applications.
  • Ensured to maintain asset inventory database.
  • Managed to install, configure and maintain local and wide area network.
  • Assisted the customer in monitoring and troubleshooting hardware and software issues.
  • Maintained network security and VPN administration.


Bachelor of Science in Computer Engineering, Arkansas Tech University, Arkansas, AR

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