Sample Information Technology Support Resume

Posted in Support Resume Examples

Jay Williams
2820 Grim Avenue
San Diego, CA 92111
(222)-527-8166
[email]

Job Objective Seeking a position as Information Technology Support in a stable company where I can use my skills to benefit the company.

Summary of Qualifications:

  • Profound knowledge of building, configuring, testing and troubleshooting of PCs and peripherals
  • Sound knowledge of corporate network security, firewall configuration and anti-virus software
  • Extensive programming knowledge of SQL, ASP, VB and VBA processes, .Net and FoxPro
  • Skilled with emerging software application trends and technologies
  • Proficient in windows Operating System, Microsoft Office Suite and Numara Track-It, Network architecture and design
  • Excellent interposal, communication and writing skills
  • Ability to work under pressure and independently

Work Experience:

Information Technology Support, August 2005 – Present
ManTech International, San Diego, CA

  • Maintained and enhanced existing Access and other database applications.
  • Provided technical support for the database environment.
  • Provided proper documentation in support of applications that can be used by the Information Technology staff.
  • Assisted management in decision-making on related projects.
  • Configured and deployed IT equipment lifting, moving and transporting when required.
  • Implemented and maintained standards for new technologies.
  • Provided technical guidance during all phases of the development processes.

Information Technology Support, May 2000 – July 2005
Zeiders Enterprises, San Diego, CA

  • Resolved and diagnosed hardware, software and network issues.
  • Performed data base analysis and structure queries (SQL, FoxPro).
  • Maintained compliance with all mandated technology-related security regulations.
  • Assisted with development of a technology disaster recovery plan.
  • Responsible for Training Clients on internally developed software.
  • Provided Helpdesk Support to users and managed work orders, processed via telephone, via email utilized tracking software.
  • Performed duties consistent with program and agency policies and procedures.

Education

Bachelor Degree in Information Technology, College of Mount Saint Joseph, Ohio, OH



Create your own professional looking resume for free using our resume builder!