Sample Patient Registration Representative Resume

Posted in Representative Resume Examples

Deborah Thompson
834 Lynch Street
Oakland, CA 94607

Job Objective Seeking a Patient Registration Representative position that offers an immediate challenge, career opportunity and advancement.

Highlights of Qualifications:

  • Highly experienced in conducting and coordinating patient pre-admission, registration, and transfers
  • Sound knowledge of medical billing, payment processing, and customer service practices
  • Operational knowledge of computer, internet, voice mail system, fax machine, and photocopier
  • Familiarity with various medical insurance and related rules and regulations
  • ?bility

  • to maintain patient privacy and confidential patient information
  • Ability to collect and document medical information, insurance data, and payments from patients

Professional Experience:

Patient Registration Representative
Anna Jaques Hospital, Oakland, CA
August 2012 – Present


  • Greeted, directed, and escorted patients to their designated areas.
  • Initiated and completed interviewing and registration of patients, in a professional manner.
  • Verified and recorded all necessary medical and insurance information submitted by the patients.
  • Selected and assigned rooms and beds to newly-admitted patients, as per availability.
  • Obtained and verified patient’s signatures on all required forms and documents.
  • Handled and responded to service related issues and complaints of patients, effectively.

Patient Registration Representative
Boulder Medical Center, Oakland, CA
May 2009 – July 2012


  • Answered phone calls, checked-in patients, and informed them about facility policies.
  • Handled and conducted patient registration process, promptly and professionally.
  • Secured and verified patient’s signatures on registration forms, as per agency policies.
  • Gathered, validated, and documented all required medical, insurance, and billing information from patients.
  • Received and processed payments from customers for patient admission.
  • Checked bed availability and assigned beds to newly-registered patients, accordingly.


Bachelor’s Degree in Business Management
Kenyon College, Gambier, OH

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