Sample Collections Representative Resume

Posted in Representative Resume Examples

Andrew Bidwell
4512 West Virginia Avenue
Albany NY 12207

Job Objective Searching for the opportunity to work as a Collections Representative with growing company in which my abilities will be an asset to company.

Highlights of Qualifications:

  • Remarkable collection experience
  • Familiarity with bookkeeping, collections, accounts receivable, and general accounting
  • Ability to overcome our borrower’s obstacles
  • Ability to read, analyze, and interpret financial documents, legal documents
  • Ability to respond to common inquiries and complaints from clients
  • Ability to collect payments via the phone
  • Ability to initiate telephone inquiries using standard scripts and procedures
  • Excellent mathematical skills

Professional Experience:

Collections Representative
Superior Group Inc., Albany NY
November 2006 – Present

  • Scrutinized overdue account balances and followed up with it and evaluated underpaid claims.
  • Corresponded payment information adjustments to the supervisor and even handled customer queries with regard to account status.
  • Managed collection practices for delinquent accounts.
  • Analyzed customer’s accounts and managed documentation as well as solved discrepancies and formulated refunds.
  • Coordinated with the collection agency and maintained updated billing system.
  • Handled payments and coordinated with the department supervisor and collections representative.

Collections Representative
States Recovery Systems, Inc., Albany NY
February 2001 – October 2006

  • Handled telephone calls to customers for managing payment arrangements for due accounts.
  • Extended customer service and coordinated with store personnel as well as conducted apt follow-ups.
  • Formulated account notes and carried out skip tracing on delinquent accounts.
  • Handled protection of company accounts receivable.
  • Executed duties assigned by the coordinator.


Bachelor’s Degree In Accounting
South Georgia College, Douglas, GA

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