Bank Customer Service Representative Resume

Edward Bowen

258 West Fork Drive

Boca Raton FL 33487

(555)-555-5555

[email]

Job Objective Qualified Bank Customer Service Representative seeking a position with growing firm in which to utilize my skills and expand my knowledge.

Highlights of Qualifications:

• Remarkable sales, cash handling and customer service experience
• Wide knowledge of Bank operations , policies and procedures
• Ability to answer telephone inquiries and direct questions to appropriate bank branch personnel
• Ability to respond to customer mail inquiries and resolve customer problem
• Ability to operate on-line terminals, keyboards, and calculators
• Ability to identify sale opportunity to drive sales results
• Ability to do basic math calculations

Professional Experience:

Bank Customer Service Representative

Comerica Bank, Boca Raton FL

November 2006 – Present

• Handled marketing of bank products to prospects and handled queries related to financial services.
• Managed opening accounts and even collected the required data.
• Maintained documentation and kept it confidential.

Bank Customer Service Representative

Citizens Bank, Boca Raton FL

February 2001 – October 2006

• Efficiently handled banking transactions and interacted with customers.
• Handled sales referral goals.
• Protected Huntington’s assets by grasping and meeting policies.

Education

Bachelor’s Degree In Business Administration

Winston-Salem State University, Winston-Salem, NC