Sample Bank Customer Service Representative Resume

Posted in Representative Resume Examples

Edward Bowen
258 West Fork Drive
Boca Raton FL 33487

Job Objective Qualified Bank Customer Service Representative seeking a position with growing firm in which to utilize my skills and expand my knowledge.

Highlights of Qualifications:

  • Remarkable sales, cash handling and customer service experience
  • Wide knowledge of Bank operations , policies and procedures
  • Ability to answer telephone inquiries and direct questions to appropriate bank branch personnel
  • Ability to respond to customer mail inquiries and resolve customer problem
  • Ability to operate on-line terminals, keyboards, and calculators
  • Ability to identify sale opportunity to drive sales results
  • Ability to do basic math calculations

Professional Experience:

Bank Customer Service Representative
Comerica Bank, Boca Raton FL
November 2006 – Present

  • Handled marketing of bank products to prospects and handled queries related to financial services.
  • Managed opening accounts and even collected the required data.
  • Maintained documentation and kept it confidential.

Bank Customer Service Representative
Citizens Bank, Boca Raton FL
February 2001 – October 2006

  • Efficiently handled banking transactions and interacted with customers.
  • Handled sales referral goals.
  • Protected Huntington’s assets by grasping and meeting policies.


Bachelor’s Degree In Business Administration
Winston-Salem State University, Winston-Salem, NC

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