Sample Account Service Representative Resume

Posted in Representative Resume Examples

Teddy Barnum
2196 Alfred Drive
Brooklyn NY 11204
(222)-236-5896
[email]

Job Objective Looking for the opportunity to put my skills and experience to work for your company by acquiring a position as Account Service Representative.

Highlights of Qualifications:

  • Ability to swiftly understand customer issues
  • Ability to make service calls on assigned block of business
  • Ability to provide guidance with more complicated request
  • Ability to provide service to clients by educating and counseling
  • Ability to manage new business installations on assigned accounts

Professional Experience:

Account Service Representative
DCT Telecom Group, Inc., Brooklyn NY
November 2006 – Present

  • Represented company policy to the consumers in virtually all matters and bargained on service order requests from fresh and present customers.
  • Recognized the apt needs from among the many service options available.
  • Managed computing and quoting adjustments, balances and rates to the consumer as well as drafted letters to customers.
  • Handled local service and intra-data long distance billing queries and complaints.
  • Recognized apt action to be taken and make apt notations on records of customers’ accounts.

Account Service Representative
EMC Corporation, Brooklyn NY
February 2001 – October 2006

  • Handled simple and complex inquiries and assisted the Supervisor.
  • Managed incoming calls from clients, brokers, Fund Trustees and Fund Administrators and recorded all apt contact data and service requests.
  • Nurtured effective business partnerships.
  • Coordinated in regular scheduled feedback and data exchange sessions.

Education

Associate Degree in Finance
Scottsdale Community College, Scottsdale, AZ

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