Sample Account Service Representative Resume

Posted in Representative Resume Examples

Teddy Barnum
2196 Alfred Drive
Brooklyn NY 11204

Job Objective Looking for the opportunity to put my skills and experience to work for your company by acquiring a position as Account Service Representative.

Highlights of Qualifications:

  • Ability to swiftly understand customer issues
  • Ability to make service calls on assigned block of business
  • Ability to provide guidance with more complicated request
  • Ability to provide service to clients by educating and counseling
  • Ability to manage new business installations on assigned accounts

Professional Experience:

Account Service Representative
DCT Telecom Group, Inc., Brooklyn NY
November 2006 – Present

  • Represented company policy to the consumers in virtually all matters and bargained on service order requests from fresh and present customers.
  • Recognized the apt needs from among the many service options available.
  • Managed computing and quoting adjustments, balances and rates to the consumer as well as drafted letters to customers.
  • Handled local service and intra-data long distance billing queries and complaints.
  • Recognized apt action to be taken and make apt notations on records of customers’ accounts.

Account Service Representative
EMC Corporation, Brooklyn NY
February 2001 – October 2006

  • Handled simple and complex inquiries and assisted the Supervisor.
  • Managed incoming calls from clients, brokers, Fund Trustees and Fund Administrators and recorded all apt contact data and service requests.
  • Nurtured effective business partnerships.
  • Coordinated in regular scheduled feedback and data exchange sessions.


Associate Degree in Finance
Scottsdale Community College, Scottsdale, AZ

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