Sample Information Receptionist Resume

Posted in Receptionist Resume Examples

Sharon Yarbrough
2141 Springdale Rd SW, Apt 411
Colorado Springs, CO 80903
(123)-000-0000
[email]

Summary
A goal-oriented individual with proven experience in customer service and interaction with the public; has an extensive knowledge in service-based, hospitality positions requiring an emphasis on customer satisfaction in a fast-paced environment; an extremely skilled team player and leader with proven record for utilizing strong technical and interpersonal skills to enhance organizational efficiency and profitablity; committed to high quality performance with an ability to learn new procedures quickly

Professional Experience:
Information ReceptionistJanuary 2007 – present
AppleOne, Colorado Springs, CO
Responsibilities:

  • Controlled access to the office and insured that only visitors properly cleared are authorized entry.
  • Responsible for customers’ concerns and secured information to resolve persistent problems.
  • Updated personnel/staffs regarding activities conducted at establishment.
  • Attended and transferred telephone calls.
  • Provided information, took down notes and messages and set up appointments.

Information ClerkMay 2004 – December 2006
Federal Aviation Administration, Louisville, KY
Responsibilities:

  • Set up appointments and kept an up to date appointment calendars.
  • Studied data to provide quality information regarding customers’ or members’ of the public concerns.
  • Collected, sorted, distributed and prepared mail, messages and courier deliveries.
  • Calculated and quoted rates for tours, stocks, insurance policies, and other products and services.

ReceptionistFebruary 1999 – May 2004
Firstsource Solutions Limited, Colorado Springs, CO
Responsibilities:

  • Controlled access to the office and insured that only visitors properly cleared are authorized entry.
  • Responsible for customers’ concerns and secured information to resolve persistent problems.
  • Updated personnel/staffs regarding activities conducted at establishment.
  • Attended and transferred telephone calls.
  • Provided information, took down notes and messages and set up appointments.

Information ClerkMay 2004 – December 2006
Federal Aviation Administration, Louisville, KY

Education
ssociate Degree in Public Relation, Stanford University, CA, 1999
Bachelor of Arts in Mass Communication, Stanford University, CA, 1997

Skills:

  • Good communication skills, both written and verbal, good customer relations skill
  • A creative approach to new campaigns
  • Good negotiating and interpersonal skills
  • Bookkeeping and documentation skills
  • A high standard of computer literacy

Awards and Honors
Dean’s Lister, Stanford University, 1994

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