Comprehensive Receptionist Resume Writing Help

Posted in Receptionist Resume Examples

Introduction

A receptionist is a person who performs an office/administrative support position. A receptionist is the first business a person will meet at any organization. There are a large number of job openings for the receptionist position in the job market. Their main role is to welcome and assist customers, clients and visitors of the company, both in person and over the telephone. Opportunities for receptionists are found within a number of sectors like retail, government, education, hotels, banking, industry and the media. To land in your desired receptionist job you need to present all your skills and achievements in an orderly manner in your resume. A resume must determine employee reliability and dedication. Here are some tips to guide you in writing your own receptionist resume that helps you in landing in your desired career.

Duties and Responsibilities

Receptionists and information clerks have the responsibilities that play a major role in the success of an organization. The role of a receptionist has become very demanding, with responsibilities like multi-tasking, time management, communication and interpersonal skills becoming more valued. As representatives of their company, receptionists should get along well with all the people. The typical job responsibilities of a receptionist may include, answering visitor inquiries about a company and its products or services; directing visitors to their destinations; sorting and handing out mail; answering incoming calls on multi-line telephones ; setting appointments; records keeping; performing a variety of other office tasks, such as faxing or emailing.

Receptionist Resume Tips, Template and Sample

Technology has laid a great effect on the role of receptionist, with increased use of technical tools such as scanners, printers, and computer software. This can also lead to increased motivation as receptionists may have a variety of tasks to perform. An important factor for any employer when it comes to candidate selection is an effective resume. Here are some tips that can help you in writing your own receptionist resume.

How to Write a Receptionist Resume

A receptionist is someone who displays qualities of cheer, enthusiasm, a multi-tasking approach and openness. Visualize the picture of the perfect receptionist in your head and let your resume represent you accordingly. Your resume must convey your efforts in drafting a perfect resume.

A good receptionist resume must convey abilities you possess, what qualities you have, your achievements in professional terms, your previous jobs, your academic and professional qualification. The main purpose of your resume is to depict your customer service skills. It should convey a sense of energy and purpose, reflecting your personality and personal characteristics.

Mention specific projects or areas you worked on at your previous job. Focus on your previous work achievements that have improved the efficiency of the office and your skills that have helped in improving sales and organization. Mention if you have any special skills regarding computers or the internet; stress them, as they are the essential skills of this job. Highlight your skills, including your ability to deal with difficult customers, manage large groups and communicate with anybody.

Detail your work experience. If your have held various positions over a long period of time, then mention the experience that is relevant to the job you are applying. List your roles and responsibilities in your previous job positions. Structure your resume so that you effectively promote your accomplishments including those achieved outside of the work environment.

Use action verbs and numbers to highlight your responsibilities and achievements. Along with effective organization, appearance can make or break your resume. So use perfect font, type face and paper and keep your resume to two pages maximum. Ensure the accuracy of the resume both in grammar and logics and remove all errors before submitting the resume.

Receptionist Resume Template

Here is a sample receptionist resume template that can help you in framing a good resume. This template can guide you where to place certain pieces of information in your resume. Write your goal, skills and qualifications in this template and come up with an interview winning receptionist resume.

Contact Information:This is the top section of any resume in which you need to include you name, address, phone number and email in a little bigger font when compared to the body of the resume.

Objective:This is the most difficult part of the resume to compose, as you need to convey your professional expertise, expectations from a job and an organization in one to two sentences.

Skills:You need to present all the receptionist skills like professional attitude and outstanding communication skills, basic computer skills to check the records, better understanding ability, best vocal quality, impressive personality.

Professional Experience:You should include the name of each of your employers and your job titles. A brief description of what each employer does; your main areas of work; any major projects that you have worked on; any other achievements that have benefited your employers must be included in points.

Memberships and Achievements:Provide an overview of the projects you have worked on and highlight specific achievements. This will help demonstrate your contributions and success. Also include the details if you are a member of any social organizations.

Sample Receptionist Resume

Here is a sample receptionist resume for your reference. You may use this sample resume, but customize it with your information and your own job goals.

Eva Angelina250 Tassett Court

Suffern

New York, 10901

[email]

Objective: Seeking to work as a receptionist in a reputed office and utilize my professional skills for the proper performance of my duties.

Skills:

• Excellent knowledge office etiquette and phone manner

• Windows NT/95/ XP/2000

• Microsoft: Word, Excel, PowerPoint, Access, Outlook, Explorer

• Sound knowledge in economics, business management, financial and business reporting

• Excellent time management skills.

• Sound oral and written communication skills.

• Solid decision making skills.

• Strong communication, public relations and customer service skills

Professional Experience:

Receptionist, from 2007 to till date

Verizon Communications Inc., NY

Responsibilities:

• Maintained office equipment such as printers, fax machines, copiers and scanners.

• Typed memos, reports and other correspondence.

• Provided administrative support to the staff members and maintained calendars to ensure that deadlines are met.

• Trained and advised new staff members.

• Developed & updated computerized database of customers on a weekly basis.

• Scheduled appointments as per the days, as well as times specified.

Receptionist, from 2003 to 2005

Exactech Inc., NY

Responsibilities:

• Greeting and welcoming visitors, and directing them to the appropriate person.

• Arranged and recorded details of appointments.

• Answered questions of the customers and guided the visitors.

• Coordinated computerized appointment calendars for staff.

• Coordinated meetings, including reserving conference rooms and arranging breakfasts, lunches, etc.

• Responsible for mailing, filing and typing duties.

Education:

New York University, NY

Associate Degree in Business Administration, March 2003

Memberships and Achievements:

• Member of the American Marketing Association

• Commended for excellent customer relations

• Continually achieved or surpassed personal targets

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