Hotel Receptionist Resume

Posted in Receptionist Resume Examples

Frances Matas
2122 Moore Avenue
Fort Worth, TX 76104
(111)-798-3194
[email]

Objective Seeking a position of Hotel Receptionist with a quality company in which to use my skills to help improve thebusiness as a whole and to enhance my career in this field.

Summary of Skills:

  • Remarkable front desk experience
  • Ability to greet and welcome all guests coming into the hotel
  • Ability to monitor the phones, schedule services and answer questions
  • Ability to understand menu construction and spelling
  • Ability to understand seating charts in restaurant applications
  • Proficiency in operating a multi-line phone system
  • Skilled at answering phones, greeting visitors, handling conference hotel room coordination
  • Outstanding communication and customer service skills

Work Experience:

Hotel Receptionist, August 2005 – Present
Destination Hotels & Resorts, Fort Worth, TX

  • Monitored all client emails and the email inquiries from the guest.
  • Managed the reservation system for the hotel.
  • Administered the online Web Booking system and allocated the rooms accordingly.
  • Greeted all the guests and visitors in the reception area.
  • Handled the guest check in and check outs.

Hotel Receptionist, May 2000 – July 2005
The Peabody Orlando Hotel, Fort Worth, TX

  • Maintained regular interactions with the hotel staff and guests.
  • Coordinated with the staff to cater to the special needs of the guests.
  • Ensured that quality services are maintained for the guest.

Education

Bachelor’s Degree in Hotel Management, Saint Martin’s College, Lacey, WA


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