Head Receptionist Resume

Posted in Receptionist Resume Examples

Anna Haas
3239 Brannon Street
Los Angeles, CA 90017
(111)-301-8036
[email]

Job Objective Dependable and dedicated worker searching for a well-established company in which to fill the position of Head Receptionist.

Highlights of Qualifications:

  • Remarkable supervisory and receptionist experience
  • Outstanding knowledge of the administrative and clerical principles
  • Profound knowledge of principles and procedures of customer service
  • Familiarity with administrative practices, procedures, and guidelines
  • Ability to multitask and prioritize the work
  • Ability to provide premium quality service to the clients
  • Proficiency in using various computer related applications
  • Excellent Typing skills (60 words per minute)

Professional Experience:

Head Receptionist, August 2005 – Present
IKON Office Solutions, Inc., Los Angeles, CA

  • Resolved all complaints and problems of the guests during check in.
  • Managed the working of the reception staff, ensured that they properly dressed at all times.
  • Greeted the guests in a pleasant manner and assisted them in filling all the necessary registration forms in accordance to the law.
  • Monitored the reservation of rooms, allocated rooms and made necessary arrangements for the VIP guests.
  • Maintained a guest register and send copies to the various departments by the end of the day.
  • Evaluated the working of the staff on a regular basis and identified the areas of development.
  • Trained the reception staff in greeting the guests and maintained the registers.

Head Receptionist, May 2000 – July 2005
BayCare, Los Angeles, CA

  • Greeted all visitors in a pleasant manner and handled all queries as appropriate.
  • Provided support to the management teams such as travel and restaurant bookings.
  • Trained the staff at the reception to receive guests and provide necessary assistance.
  • Prepared records of the taxis arranged for the guests and maintained a log for the same.
  • Maintained the inventory for the stationery and made purchases accordingly.
  • Ensured that the reception and conference rooms are always clean.
  • Monitored all the invoices and kept a record of the same.
  • Performed the necessary research for sourcing supplies from outside vendors.

Education

Associate Degree in Business Management, Alamance Community College, Graham, NC


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