Sample Tour Manager Resume

Posted in Resume Samples for Manager

Andre Elamin
3539 Grant View Drive
New Berlin, WI 53151
(333)-534-7130
[email]

Job Objective Searching for Tour Manager Position where my skills and special training can be used for the good of the company.

Highlights of Qualifications:

  • Huge experience in providing customer service to tourists
  • Expertise in hospitality industry
  • Outstanding knowledge of national and international tourist attractions
  • Deep knowledge of cash handling
  • Ability to work on CRS
  • Exceptional ability to work on various Microsoft Office applications
  • Excellent communication skills in both oral and written forms
  • Skilled to lead a team of individuals
  • Wide knowledge of international travel industry
  • Familiarity with various tourist places and destinations

Professional Experience:

Tour Manager
Premier Exhibitions, New Berlin, WI
October 2008 – Present

  • Developed various packages for both international and domestic destinations and prepared travel routes for tourists.
  • Prepared tour package that accommodated needs of individual traveler.
  • Managed group travels and accompanied tourists when travelling in groups.
  • Determined travel program and prepared details for start journey and all stop over points for tourist convenience.
  • Monitored all travel documents for travelers such as tickers and necessary passport and visas.
  • Assisted customers in providing information of tourist places and prepared an itinerary.
  • Ensured customer satisfaction with accommodation and service provided in tour.
  • Participated in various tourism workshops and exhibitions.

Tour Guide
Gaylord Hotels, New Berlin, WI
August 2003 – September 2008

  • Managed all tours and developed activities to acquaint members with each other.
  • Organized tour plans and prepared detailed itinerary for travelers.
  • Assisted all travelers in providing information on destination and resolved all queries.
  • Documented reports of travel and updated it on regular basis and submitted reports to Tour manager.
  • Generated information about restaurants and shopping areas and assisted travelers.
  • Recommended various day tours to members for local sightseeing.

Tour Receptionist
Grey Companies, New Berlin, WI
May 1998 – July 2003

  • Assisted all clients and greeted them with courtesy.
  • Identified customer issues and resolved it when necessary.
  • Maintained tour information on systems such as guest information.
  • Managed all tour slot allotments for travelers and assisted sales agents.
  • Monitored phone calls and provided necessary information.
  • Coordinated with Directors and determined tour flows.

Education

Bachelor’s Degree in Marketing
El Camino College, Torrance, CA

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