Digital Sales Operations Manager Resume

Posted in Resume Samples for Manager

Mark White
561 Rose Street,
Cambridge, MA, 02138
222-222-2222
[email]

Summary
A strong visionary who has the leadership, motivation and willpower to effectively lead and direct a team of sales professionals to share his visions in the expansion of sales opportunities; has built and maintained relationships with companies belonging to specific vertical industries; has fostered business development initiatives with both channels and end-users; has promoted products and services and implemented proven sales strategies utilizing a slew of marketing channels; has worked hand-in-hand with the marketing team, technical support, admin and creative team to achieve effective, measurable, real-time and high-impact approaches to maximize revenue performance; has a solid background in advertising and marketing which is extremely crucial to the success and future growth of the company.

Professional Experience:

Digital Advertiser Account Manager October 2004 – Present
Digital Services, Southborough, MA
Responsibilities:

  • Prepared visuals samples and background information materials needed for an effective recommendation and an appropriate advertising program based on client’s requirement.
  • Prospected leads with the use of Internet/online advertising and social portal networks.
  • Conducted courtesy visits to clients to obtain important information about potential market, business set-backs and present advertising plans and goals.
  • Discussed the role of internet advertising with existing customers and prospects.
  • Prepared letters and executed contracts per account.
  • Handled the work schedule of sales contacts and monitored their individual performances.
  • Conducted necessary product, sales and telemarketing training to subordinates.

Sales Operations Coordinator August 1999 – August 2004
Vibrant Media, Chicago, IL
Responsibilities:

  • Ensured the development, organization and distribution of data definitions.
  • Disseminated instructions to activate business continuity plans for the target market assigned based on sales plan.
  • Used relevant data to update sales operational standards and manuals.
  • Created an account management plan for customer calls, frequency guidelines and current segmentation rules.
  • Assigned Account Managers to specific territories and assisted Sales Managers in special circumstances.
  • Escalated concerns to higher management problems which cannot be resolved by the help desk department.

Sales Assistant February 1996 – July 1999
Bridget Bites, Chicago, IL
Responsibilities:

  • Prepared visuals samples and background information materials needed for an effective recommendation and an appropriate advertising program based on client’s requirement.
  • Prospected leads with the use of Internet/online advertising and social portal networks.
  • Conducted courtesy visits to clients to obtain important information about potential market, business set-backs and present advertising plans and goals.
  • Discussed the role of internet advertising with existing customers and prospects.
  • Prepared letters and executed contracts per account.
  • Handled the work schedule of sales contacts and monitored their individual performances.
  • Conducted necessary product, sales and telemarketing training to subordinates.

Sales Operations Coordinator August 1999 – August 2004
Vibrant Media, Chicago, IL

Education

1996-1998 Masters Degree in Business Administration
Stanford University, CA
1992-1996 Bachelor’s Degree in Advertising
Yale University, CT

Skills:

  • Detail-oriented task completion
  • Ability to manage and organize large amounts of data
  • Forecasting, sales, marketing and personnel management skills
  • Proficient in MS Office applications
  • Excellent in oral and written communication skills as well as presentation skills

Awards and Affiliations
American Marketing Association, Member
International Association of Business Communicators, Member


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