Sample Field Services Manager Resume

Posted in Resume Samples for Manager

Martin Martin
1839 Spring Street
Moweaqua, IL 62550
(222)-768-6569
[email]

Job Objective To use my personal relation skills and extensive training to acquire a position as Field Services Manager with a reputable company.

Highlights of Qualifications:

  • Remarkable experience in merchandising and outreach programs
  • Operational knowledge of Microsoft Office applications
  • Exceptional knowledge to prepare reports on market trends
  • Ability to maintain knowledge on new technologies
  • Ability to provide response to all customer inquires
  • Ability to analyze and prioritize service requirements
  • Excellent communication skills
  • Proficient to install and repair analytical tools

Professional Experience:

Field Services Manager
IKON, Moweaqua, IL
October 2008 – Present

  • Provided technical support to technicians for end user customers.
  • Ensured optimal level of customer satisfaction.
  • Evaluated customer interactions and review all technicians work.
  • Conducted interview and hired new customer service technicians.
  • Managed and provided timely response to al customer inquiries.
  • Performed performance appraisals and prepared reports.
  • Provided support to all team members to achieve objectives.
  • Developed and maintained good relations with functional group.

Field Services Engineer
Life Technologies, Moweaqua, IL
August 2003 – September 2008

  • Installed and performed repair for all AB products for accounts.
  • Evaluated performance on installed units.
  • Performed troubleshoot on various situations and resolved issues.
  • Managed multiple works and prioritized work schedule for same.
  • Maintained all company vehicles efficiently.
  • Participated in training programs and prepared manuals and journals.

Field Services Technician
PECI, Moweaqua, IL
May 1998 – July 2003

  • Provided training to retail personnel and contractors.
  • Coordinated with project team and scheduled post installations.
  • Analyzed market trends and prepared reports.
  • Performed audits on energy efficiency processes and refrigeration system.
  • Assisted field staff with assign territories.

Education

Bachelor’s Degree in Business Management
Georgia College & State University, Milledgeville, GA

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