Sample Conference Service Manager Resume

Posted in Resume Samples for Manager

Richard Bear
4283 Stiles Street
Pittsburgh, PA 15219
(123)-577-7655
[email]

Job Objective Seeking Conference Service Manager’s position that will enable me to challenge my skills and talents while making tremendous contributions to company.

Highlights of Qualifications:

  • Certification CPR and food handling practices
  • Experience in managing hotel and restaurant facilities
  • Deep knowledge of food and beverage
  • Sound knowledge of catering system and sales
  • Ability to work on various software applications
  • Ability to manage all convention services
  • Profound communication skills in both oral and written forms
  • Ability to work on weekends and evenings
  • Proficient in customer services

Professional Experience:

Conference Service Manager
Luxury Resorts & Hotels, Pittsburgh, PA
October 2008 – Present

  • Planned and implemented various convention and sales activities.
  • Ensured compliance to all company policies and fire regulations.
  • Managed communication for all specification for operational department.
  • Maintained optimal level of customer satisfaction at all times.
  • Forecasted group revenue activities according to guidelines.
  • Participated in planning and pre convention meetings.
  • Supervised contract group rooms and associate cut offs.
  • Developed various convention programs as per client requirement.

Conference Services Coordinator
South Seas Island Resort, Pittsburgh, PA
August 2003 – September 2008

  • Coordinated with teams for all large and small conferences.
  • Organized various internal events such as alumni programs.
  • Provided efficient response to all RFPs.
  • Developed required programs and events for conferences.
  • Managed and provided response to all customer complaints.
  • Prepared and monitored office budget activities.

Conference Service Host
Kimpton Hotels and Restaurants, Pittsburgh, PA
May 1998 – July 2003

  • Evaluated group resumes and every day event sheet.
  • Performed regular inspection of meeting rooms and public areas.
  • Coordinated with various teams for refreshments and operations.
  • Assisted clients with all pending requests.
  • Managed arrivals of all VIPs and special requests.
  • Participated in various BEO meetings and evaluated changes.

Education

Bachelor’s Degree in Hospitality
Cecil College, North East, MD

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