4589 Woodbridge Lane
Southfield, MI 48075
Job Objective Seeking the opportunity to fill Computer Operations Manager’s position with a growing organization.
Highlights of Qualifications:
- Experience in supervising production operations
- Deep knowledge of job scheduling tools
- Operational knowledge MS Office applications
- Ability to manage communication with organizations
- Ability to maintain web servers and databases
- Excellent communication skills in both oral and written forms
- Amazing customer service skills
- Proficient in web servers and associate databases
- Familiarity to work on SQL Server and Linux OS
Computer Operations Manager
INT Technologies, Southfield, MI
October 2008 – Present
- Assisted to hire and evaluate working of assigned staff.
- Provided financial support to staff and implemented various reports.
- Managed and ensured efficiency of remedy system.
- Coordinated with vendors and support groups in various meetings.
- Maintained knowledge of systems and application trends.
- Collaborated with managers and provided support to computer operations.
- Designed support policies and recommended improvements.
- Coordinated with managers and administered various activities.
Computer Operations Supervisor
BAE Systems, Southfield, MI
August 2003 – September 2008
- Oversaw efficient working of night shift operation personnel.
- Participated in various change management meetings with senior director.
- Analyzed computer systems and resolved errors.
- Monitored infrastructure change management process for operations.
- Coordinated with technical staff and provide support to all applications.
- Provided training to operations staff and maintained expert knowledge.
Computer Operations Specialist
TEKsystems, Southfield, MI
May 1998 – July 2003
- Maintained required computers and equipments for operations.
- Provided optimal network security and installed firewalls.
- Managed hardware systems and implemented back ups.
- Monitored network issues and installed upgrade to operations.
- Assisted to process batch jobs and prepared reports.
- Administered an efficient email system at all times.
Bachelor’s Degree in Information Systems
Barry University, Miami Shores, FL