Sample Business Process Manager Resume

Posted in Resume Samples for Manager

Milton Haggerty
872 Oakwood Circle
Baldwin Park, CA 91706

Job Objective Looking for employment with company seeking an experienced Business Process Manager.

Highlights of Qualifications:

  • Remarkable experience in business process improvement and automation
  • Familiarity with Six Sigma, black belt, Transactional 6 Sigma, SQL queries/T-SQL and ERP system
  • Proficient with MS Office programs – ppt, excel, visio, project management
  • Good understanding of ISO 9002/AS9100 principles, financial Data, chart of Accounts, and financial statements
  • Familiarity with business processes, planning, and management of the project
  • Excellent interpersonal, social, practical and diplomatic skills
  • Ability to initiate, plan, execute, control, and close a project
  • Ability to identify issues and find resolution and lead groups to a consensus
  • Ability to write reports, business correspondence and procedure manuals
  • Ability to motivate, influence and gain commitment at all levels of the organization

Professional Experience:

Business Process Manager
WellMed Medical Group, Baldwin Park, CA
October 2008 – Present

  • Monitored process and maintained integrity of all financial applications.
  • Managed month closing process for all finances and ensured accuracy of data.
  • Coordinated with various business owners and implemented necessary system enhancements.
  • Performed internal audits and maintained compliance to various organization policies.
  • Maintained system enhancements and ensured compliance to all business objectives.
  • Evaluated audits on records and ensured optimal quality of all data.
  • Analyzed existing programs and recommended required changes on same.
  • Provided support to various business processes.

Senior Business Process Specialist
A-T Solutions, Inc., Baldwin Park, CA
August 2003 – September 2008

  • Analyzed business projects and identified improvements required for projects.
  • Provided support to finance department, prepared and maintained reports of various business processes.
  • Trained subordinates and staff in various business processes and tools documented all processes.
  • Managed complex processes independently and maintained various departments.
  • Monitored various project and prepared status reports to be submitted to management,
  • Performed analysis of various tools for measurement tools.

Business Process Analyst
McKesson, Baldwin Park, CA
May 1998 – July 2003

  • Coordinated with various stakeholders and functional groups for implementation of programs in processes.
  • Assisted other departments in high visibility projects, integration projects and risk mitigation projects.
  • Ensured continuous improvement in processes and developed customer centric process at all times.
  • Worked with various cross functional teams and designed long term objectives for process.
  • Interpreted all policies and processes associated with improvement of business process.
  • Maintained knowledge on industry practices.


Bachelor’s Degree in Project Management
St. Lawrence University, Canton, NY

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