Automotive Service Manager Resume

When writing a Automotive Service Manager Resume remember to include your relevant work history and skills according to the job you are applying for. Whether you're seeking an entry-level position or have been in your career for a few years, exposing your relevant achievements in your resume can allow you to stand out and get that job interview.

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Here is the Automotive Service Manager Resume example:

Joseph Hernandez

2496 Augusta Park

Charleston, WV 25301

(555)-555-5555

[email]

Job Objective To obtain a position as Automotive Service Manager with your company so that I can act on the skills and experience I have obtained in past positions.

Highlights of Qualifications:

Admirable experience in managing luxury cars in an automotive industry
Deep knowledge of vehicle operations
Exceptional knowledge of resolving automotive problems
Immense ability to ensure customer satisfaction and profitability in business
Outstanding ability to adapt to changes
Good communication skills in both oral and written forms

Professional Experience:

Automotive Service Manager

Firestone Complete Auto Care, Charleston, WV

October 2008 – Present

Ensured maintenance of good ethical standards in everyday activities.
Maintained all vehicles and made necessary repairs to same.
Monitored all warranty claims and initiated processes according to requirement.
Developed a team and trained it according to requirement to facilitate sales.
Coordinated with various personnel and ensured customer satisfaction.
Scheduled all activities in assistance with service personnel.
Reviewed employee performance on a regular basis and ensured customer satisfaction.
Managed and monitored work flow in shop.

Automotive Service Technician

Group 1 Automotive, Charleston, WV

August 2003 – September 2008

Inspected all customer vehicles and identified needs of its maintenance and repair.
Monitored repair work and mentioned necessary specifications for components.
Assisted customers in explaining repairs to layman in non technical terms.
Maintained knowledge on all new technical information and participated in various training programs.
Ensured a neat and organized bay at all times.
Administered all work in accordance to Federal, state and local laws.

Automotive Service Advisor

AAMCO Transmissions inc, Charleston, WV

May 1998 – July 2003

Greeted all customers politely and scheduled all appointments.
Coordinated with customers and technicians and interpreted service history to determine repair required.
Assisted customers in providing estimate of vehicle repair and replacement.
Prepared repair and service order for customers and maintained all necessary knowledge.
Ensured customer satisfaction at all times and performed regular surveys for same.
Maintained good relations with customers.

Education

Bachelor’s Degree in General Business

McHenry County College, Crystal Lake, IL