Sample ITIL Practitioner Resume

Posted in Various Job Resume Examples

Billie Fogarty
3628 Lost Creek Road
Philadelphia, PA 19103
(123)-977-2187
[email]

Job ObjectiveExperienced ITIL Practitioner of many years seeking employment with the company to help advance in the industry.

Highlights of Qualifications:

  • Huge knowledge of IT Infrastructure Library change
  • Steep knowledge of Advanced level of business
  • Ability to outline resolution of problems and manage within a team
  • Ability to present complex issues and conduct technical interchange meetings
  • Excellent Business Objects reporting skills
  • Superior communication, analytical and people skills

Professional Experience:

ITIL Practitioner
CyberCoders, Inc., Philadelphia, PA
August 2005 – Present

  • Coached teams and evaluated change process.
  • Coordinated with process manager team.
  • Aided User Admin tasks and formulated reports.
  • Monitored team processes and managed CAB Variance.
  • Corresponded about CAB Variance and CAB Metrics.
  • Oversaw process operations queue.

ITIL Practitioner
Hewlett-Packard, Philadelphia, PA
May 2000 – July 2005

  • Maintained integrity of systems-of-systems.
  • Enforced and documented solutions to total systems and subsystems.
  • Imparted end-to-end project management support.
  • Extended total systems perspective and corresponded with COTR.
  • Outlined recommendations on evaluation strategies.

Education

Bachelor’s Degree in Computer Science
Chowan College, Murfreesboro, NC

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