2643 Private Lane
Rhine, GA 31077
Job Objective Seeking a Courier Dispatcher position in a reputable company that permits me to utilize my skills and knowledge.
Highlights of Qualifications:
- Substantial experience in providing transportation support for courier services
- Thorough knowledge of various dispatch software
- Outstanding knowledge of scheduling route maps
- Ability to interpret maps efficiently and accurately
- Ability to resolve issues through appropriate strategies
- Solid understanding of resolving various issues
Jaguar Logistics, Rhine, GA
August 2012 – Present
- Performed research on unfinished loads on an everyday basis.
- Maintained record and tracked contained availability for every TMS.
- Coordinated with drivers and provided an update for driver activity.
- Monitored destination of courier and assigned appropriate vehicles.
- Managed and distributed keys, beepers and record sheets to couriers.
- Communicated with customers and couriers to investigate missing requirements.
RDS Delivery Service, Rhine, GA
May 2009 – July 2012
- Maintained record of customer requests and associated inventory.
- Managed various inbound and outbound calls and ensured efficient entry into the system.
- Coordinated with dispatch departments and ensured completion of pick-ups.
- Ensured specimens pick up from clients and transported the same to the laboratory.
- Greeted customers on call and answered appropriately.
- Scheduled all incoming and outgoing courier to ensure customer satisfaction.
Bachelor’s Degree in Business Administration
Old Dominion University, Norfolk, VA