Sample JIRA Administrator Resume

Posted in Information Technology Resume Examples
William Lambert
2964 Hilltop Haven Drive
Rochelle Park, NJ 7662
(333) 652-1510
Email : [email]

Career Goal
To share my technical knowledge and expertise in JIRA (V5+), Linux, DB administration, GreenHopper (V6+), JIRA tools, MS Word and Excel as a JIRA administrator.
Technical Skills
Sound grasp over administration and configuration of tools:

  • JIRA (v5+)
  • Enterprise tester (v4.4+)
  • GreenHopper (v6+)

Proficient in database administration using:

  • Linux
  • Tomcat
  • JVM

Adroit with software tools including:

  • Git
  • Gerrit
  • Code repository

High operating system expertise:

  • Windows 2000/ XP/ Vista
  • Mac OS X
  • Linux

Quick and brilliant with file comparison tools like:

  • Zadora
  • WinDiff
  • Certificate Viewer

Strong knowledge of Automation tools:

  • Load Runner
  • Gomez Script recorder
  • Selenium IDE

Superb in using bug reporting software like:

  • Rational clear quest
  • Wiki
  • Crystal reports

Immense capabilities to:

  • Develop complicated JIRA workflows and schemes
  • Effectively utilize Atlassian and other third party tools
Relevant Experience
JIRA Administrator
Red Salsa Technologies Inc
January 2012 – Present
Rochelle Park, NJ
  • Performed testing of new versions of tools for compatibility of project services.
  • Responded to incoming requests and inquiries for new tools and workflow procedures.
  • Provided technical assistance for work administration of users, related modifications and archival of projects.
  • Assisted in administration of machines for running of instances in coordination with infrastructure administrators.
  • Implemented procedures for integration of ALM tools with other systems such as Remedy and SharePoint.
  • Supported maintenance and improvement activities by installation of security patches and related fixtures.
  • Participated in learning of scripting languages such as UNIX and JAVA for project management.
  • Reported performance related issues to management by analysis and tracking of existing systems.
JIRA Administrator
Cognizant
November 2010 – January 2012
Beaverton, OR
  • Developed technical solutions by coordination with internal project teams and understanding of requirements.
  • Responded to all incoming questions and inquiries related to JIRA applications.
  • Prepared projects, dashboards, reports and questions for all JIRA related services.
  • Generated scripts for effective integration of JIRA applications with other tools.
  • Suggested improvement processes for screens, workflow procedures and reports of applications.
  • Conducted analysis and evaluation of existing systems to upgrade latest versions of JIRA.
  • Assisted in assessment of existing production systems and configuration services for upgrading.
  • Provided technical expertise for analysis and assessment of current security and database configuration services.
Educational Background
Bachelor’s Degree in Computer Science
Seminole State College
August 2006 – May 2010
Sanford, FL
Professional Certification
Web Accessibility Initiative Certification July 2010
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