Sample IMS Engineer Resume

Posted in Information Technology Resume Examples
Joe Neel
769 Woodrow Way
Houston, TX 77032
(111) 382-8790
Email : [email]

Career Goal
Seeking the position of an IMS Engineer and share my technical knowledge in C, C++, Perl, STP, RTP, TCP/ IP and VoIP and help in increasing organizational effectiveness.
Technical Skills
Sound technical knowledge of network hardware including:
  • Cisco router series
  • Cisco catalyst switches
  • Cisco VPN 3030

Adroit with Network monitoring tools:

  • Solarwinds Orion
  • Ciscoworks, Sniffer server
  • Niksun, Concord

Virtuoso in managing protocols like:

  • TCP/ IP, RIP/ v2

High expertise in implementing network software:

  • Cisco security agent
  • Cisco IOS 11.x/ 12.x
  • Cisco Pix firewalls

Proficient in hardware configuration:

  • Dec-Alpha workstation
  • Sun Work stations
  • Unix based servers, IBM PCs

Technically sound with programming and scripting languages:

  • C, C++, Perl
  • Pascal, Shell
  • Fortran

Solid understanding of IMS architecture and components including:

  • CSCF
  • HSS
  • PCRF

Outstanding abilities to:

  • Interpret and apply software development and testing principles
  • Utilize tools like Wireshark and QXDM
Relevant Experience
IMS Engineer
January 2012 – Present
Houston, TX
  • Coordinated with functional teams on troubleshooting communication services and issues.
  • Maintained detailed technical documentation for reporting, tracking and enhancement of test plans.
  • Implemented procedures for performance testing of real time communication services.
  • Executed processes for coordination of conference calls to support troubleshooting of problems.
  • Conducted complete analysis of call flow requests, responses and updates with tracing tools.
  • Assisted in analysis of telephony voice services including call waiting and barring.
  • Provided technical assistance for verification of proper operation of all handsets.
  • Supported technical team members regarding solution and integration functions to defined segments.
IMS Engineer
NetScout Systems, Inc.
November 2010 – January 2012
Reston, VA
  • Suggested processes for upgrading of existing applications to newer software versions.
  • Implemented procedures for configuration and troubleshooting of IP system applications.
  • Executed processes for test configuration and validation of multiple interface through simulators and endpoints.
  • Assisted in creation of scripts and MPOS along with review with customers.
  • Provided technical assistance for development and automation of test scripts, strategies and plans.
  • Supported technical team members in optimization and improvement of product stability.
  • Participated in experimental testing processes for enhancement of product quality.
  • Coordinated with software design and development teams in integration, testing and commercialization of products.
Educational Background
Bachelor’s Degree in Computer Science
Shawnee State University
August 2006 – May 2010
Portsmouth, OH
Professional Certification
IBM Certified System Programmer – IMS July 2010
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