Sample ECM Business Analyst Resume

Posted in Information Technology Resume Examples
Wilda Caballero
450 Coventry Court
Baton Rouge, LA 70806
(111) 268-2995
Email : [email]

Career Goal
Looking for ECM Business Analyst position and contributing in Organizational growth in development, implementation, and maintenance Electronic Content Management (ECM) technologies.
Technical Skills
Familiarity with Enterprise Content Management tools:

  • SharePoint
  • EMC Documentum
  • OpenText
  • IBM DB2 Content Manager

Well-versed in Web technologies:

  • SOAP
  • HTML
  • SSL
  • ASP

Adept in programming languages:

  • Java
  • COBOL
  • Visual Basic
  • C#

Skilled in quality standards:

  • Six Sigma
  • HIPPA
  • SoX regulations

Effectively worked with multiple databases:

  • Oracle 10g
  • DB2
  • MS Access

Outstanding ability to:

  • Database development
  • Data modeling
  • Data and process migration
  • Data reporting
  • Report integration

Expertise in servers:

  • IIS
  • Apache
  • WebSphere
  • WebLogic

Amazing ability to oversee:

  • Change management
  • Architecture reviews
  • Process improvement
  • Stakeholder management
Relevant Experience
ECM Business Analyst
22nd Century Technologies, Inc
January 2012 – Present
Baton Rouge, LA
  • Performed stakeholder analysis and formulated requirements management processes.
  • Evaluated and documented results given by stakeholders for analytical purpose.
  • Participated in meetings with stakeholders and executed elicitation activities.
  • Prepared and maintained business requirements and solution components.
  • Created requirements package and validated business requirements.
  • Executed prioritization of requirements through analytical efforts.
  • Conducted assessments of future solutions to determine effectiveness.
  • Reported and supported ECM business strategies and change management plans.
ECM Business Analyst
Yash Technologies Inc.
November 2010 – January 2012
Minneapolis, MN
  • Coordinated with technical and support teams and developed technical specifications.
  • Reviewed, resolved and escalates ECM based issues and workflows.
  • Prepared workflow programs with content, processes and user interaction.
  • Created QA and scripts for crash recovery operations and formulated SLA levels.
  • Conducted training sessions for technical team members and business units.
  • Implemented data exchange and process integration activities.
  • Developed processes and mechanisms for new ECM business activities.
  • Provided support to draft and modify installation manuals and user guides.
Educational Background
Bachelor’s Degree in Computer Science
Mount Marty College
August 2006 – May 2010
Yankton, SD
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