Customer Support Executive Resume

Posted in Executive Resume Examples

Eric Schneider
2148 Augusta Park
Daybrook, WV26570
(123)-798-8468
[email]

Job Objective To obtain a secured position as Customer Support Executive and so I can become a valued member of the team while moving forward with my training in this field.

Highlights of Qualifications:

  • Strong accomplished customer service experience
  • Wide knowledge in computer hardware and software applications along with experience using the Internet
  • Good knowledge of networking and Customer support
  • Strong troubleshooting and problem-solving skills
  • Excellent Voice Speech Communication Skills
  • Ability to efficiently multitask and navigate a computerized data entry system and relevant applications

Professional Experience:

Customer Support Executive
Lucas Group,Daybrook, WV
August 2007 – Present

  • Handled and resolved non-routine telephone enquiries.
  • Managed resolution of complex residential business inquiries, complaints, and billing questions.
  • Tracked, troubleshoot and gathered information from client.
  • Resolved problems, promoted and sold products services,.
  • Prepared and updated presentations, reports, and spreadsheets for clients.

Education

Bachelor’s Degree in Computer Science
Deep Springs College, Dyer, NV


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