Hospital Quality Director Resume

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Here is the Hospital Quality Director Resume example:

Charles Nguyen

4967 Hillcrest Avenue

Cambridge, MA 2141

(555)-555-5555

[email]

Job Objective To obtain a responsible position as Hospital Quality Director where my past work experience will be beneficial.

Professional Experience:

Hospital Quality Director, August 2005 – Present

Mammoth Hospital, Cambridge, MA

Identified variations in evidence-based medical practice and sub-standard performance and recommended opportunities for improvement.
Designed quality activities, facilitated teamwork and implemented project plans to elevate the organization Health Quality measurements.
Set vision and developed hospital staff and medical staff performance improvement activities.
Provided reports of quality activities and outcomes to committees.
Monitored Quality Improvement Program compliance with regulatory and accrediting agencies.

Hospital Quality Director, May 2000 – July 2005

Valley Presbyterian Hospital, Cambridge, MA

Facilitated collaborative quality improvement, safety, service, health promotion and disease prevention activities with select medical and employer groups.
Partnered with community agencies and organizations dedicated to building healthier communities.
Acted as a representative and spokesperson for the Quality Program.
Developed and updated quality policies annually.
Managed assigned quality committees, advisory and work groups to achieve their objectives and scope of work.
Created and supported an environment that fostered teamwork, recognized the customer, and promoted learning.

Summary of Qualifications:

Strong Quality Management Experience in an healthcare setting
In-depth knowledge of strong case management, and quality assessment
Exceptional knowledge of utilization review and third party payer criteria, regulatory requirements’ and quality assessment criteria
Thorough understanding of regulatory agencies, statistical methodologies and process improvement
Familiarity with Medicare, OSHA,JCAHO, HCFA and state guidelines
Proficient in MS Office Suite ( MS Access, MS word, and Excel )
Strong project management and organizational skills
Excellent communication and interpersonal skills
Superior leadership, management and motivational skills

Education

Bachelor’s Degree in Nursing, Mountain View College, Dallas, TX