Sample Network Controller Resume

Posted in Controller Resume Examples

Richard Engles
3505 Pooh Bear Lane
Greer, SC 29650
(222)-848-3792
[email]

Job Objective Qualified Network Controller seeking situation that allows me to use my knowledge to gain business for the company and to bring about positive change.

Highlights of Qualifications:

  • Remarkable experience in telecommunications network management
  • Huge knowledge of IP networking, network management and customer maintenance
  • Deep knowledge of transmission principles, additional protocols, network service offerings
  • Solid understanding of voice technologies and TCP IP
  • Familiarity with ATM, IP/VPN, ISDN, T1, MPLS and PIP
  • Ability to use specialized diagnostic tools
  • Ability to identify objections and issues and properly escalate
  • Ability to gather, analyze, and report on the ticket status

Professional Experience:

Network Controller
MDI Group, Greer, SC
August 2005 – Present

  • Imparted technical support and aid to broad customer base.
  • Diagnosed anomalies and performance issues.
  • Corresponded with customers and management.
  • Maintained records of trouble isolation and monitored network.
  • Scrutinized system alarms, evaluated conditions and acquired correct response.
  • Coordinated emergency restoration activities and managed documentation of daily operations.

Network Controller
NetApp, Greer, SC
May 2000 – July 2005

  • Conducted fault isolation and diagnostic functions.
  • Coordinated with functional users and remote operations centers.
  • Formulated logs and records and managed reporting functions and data input.
  • Supervised security posture of network and executed operator level maintenance.
  • Imparted functional guidance and technical support as well as coaching to Level I personnel.

Education

Bachelor’s Degree in Computer Science
Northwest Missouri State University, Maryville, MO

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