Sample CRM Consultant Resume

Posted in Consultant Resume Examples

Victoria Castillo
11045 Klingerman St
Dinuba, CA 93618
(555)-756-2508
[email]

Job Objective Seeking a position of CRM Consultant in a reputed organization where I can use all my knowledge and experience in a better way to benefit the organization.

Work Experience:

CRM Consultant, August 2005 – Present
Innoveer Solutions, Inc., Dinuba, CA

  • Applied development methodologies and tools, and managed complicated projects.
  • Defined, developed and delivered business automation solutions using Microsoft CRM software.
  • Worked with Sales, Project Management, and Technical resources to ensure that projects were timely completed to quality standards and within budget.
  • Assisted with the translation and mapping of business objectives.
  • Prepared functional requirements for technical CRM solutions.
  • Worked with teams of onsite and offsite technical resources.

CRM Consultant, May 2000 – July 2005
Xede Consulting Group, Inc. Dinuba, CA

  • Prepared effective business strategies and plans.
  • Provided training and CRM solutions to clients.
  • Developed, documented and implemented automated marketing processes within CRM.
  • Estimated work effort for application configuration based on CRM applications.
  • Worked with various team members including technical, non-technical and sales team.

Summary of Qualifications:

  • Experience in designing and implementing the SAP CRM IC Web Client 7.0
  • In-depth knowledge in developing scripts and utilizing .NET, JAVA, Java Script and C#
  • Operational Knowledge of CRM systems, Implementation and Software Development
  • Familiarity with technical architecture (tables, and structures)
  • Amazing ability to run workshops and run demonstrations of CRM application
  • Ability to interact with various levels in a global organization
  • Strong client interaction and presentation skills
  • Excellent verbal and written communication skills

Education

Bachelor Science in Computer Science, Northern Kentucky University, Kentucky, KY

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