Sample Customer Care Administrator Resume

Posted in Clerk Resume Examples

Alannah Johnson
2967 Flournoy St, Apt#901
Dallas, TX 75237
(123)-555-1234
[email]

Summary
A highly-motivated individual with excellent organizational and administration skills, with vast experience in dealing with customers; has the ability to sustain sales and customers through good customer service; can handle high level of workloads submitted strict deadlines; excellent communication and interpersonal skills.

Professional Experience:
Administration Officer January 2007 – Present
ABC Inc, Dallas TX

Responsibilities:

  • Monitored clients to meet their requirements.
  • Established a regular contact with customers through phones and emails.
  • Attended regular meetings and reviewed the progress of work.
  • Analyzed and ensured that the company met its sales target
  • Emphasized the quality of services and products.
  • Applied strategies to converse and offer the unique customer services.
  • Offered best solutions, refunds and discount coupons.

Customer Service Representative May 2004 – December 2006
Brandon & McMahon, Inc. Dallas, TX

Responsibilities:

  • Established a regular contact with customers through phones and emails.
  • Attended regular meetings and reviewed the progress of work.
  • Analyzed and ensured that the company meets its sales target.
  • Emphasized the quality of services and products.
  • Applied strategies to converse and offer the unique customer services.
  • Offered best solutions, refunds and discount coupons.

Customer Service Representative February 1999 – May 2004
Brent Inc, Campbell, TX

Responsibilities:

  • Monitored clients to meet their requirements.
  • Established a regular contact with customers through phones and emails.
  • Attended regular meetings and reviewed the progress of work.
  • Analyzed and ensured that the company met its sales target
  • Emphasized the quality of services and products.
  • Applied strategies to converse and offer the unique customer services.
  • Offered best solutions, refunds and discount coupons.

Customer Service Representative May 2004 – December 2006
Brandon & McMahon, Inc. Dallas, TX

Education
Bachelor of Science in Marketing
Yale University, CT, 1998

Skills:

  • Pleasing personality and excellent communication skills
  • Team player and can adapt to different personality types and cultures
  • Efficient in sorting out all kinds of service and product-related complaints of customers
  • Can easily adjust to the demands of a changing environment
  • Diligent, target centric and result oriented

Professional Affiliation
Member, Customer Relationship Management Organization
Member, International Customer Management Institute

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