Sample Hotel Desk Clerk Resume

Posted in Clerk Resume Examples

Kent Anderson
2422 Sixth Ave N
Dalton, GA, 30720
(333)-123-1234
[email]

Job Objective To obtain a Hotel Desk Clerk position in a company that will allow me to grow with the company.

Work Experience:

Hotel Desk Clerk, May 2004 – Present
Hampton Inn, Dalton, GA

  • Welcomed guests with warm greetings and responded to their queries and requests.
  • Verified pre-registrations; assigned rooms; obtained information and signatures; issued door cards and assisted guests in the completion of forms.
  • Managed to orient guests for use and availabilities of varied facilities.
  • Provided statements of non-availability and posted registration information.
  • Issued room keys, computed charges for guests checking out, received payment and rendered receipts.
  • Ensured accurate accounts check at the end of shift and secured cash.

Hotel Desk Clerk, March 2002– April 2004
Skagit Valley Casino Resort, Dalton, GA

  • Provided information to guests by answering inquiries regarding hotel, its services like entertainment, shopping, business and travel.
  • Managed to direct guests to room with hotel map and guided them through.
  • Conveyed information by receiving and transmitting messages, mail, facsimiles and packages.
  • Maintained manual and computed records.
  • Secured guest’s valuables with safe deposit box and locker.
  • Established credit by verifying credit cards and obtaining cash.

Summary of Qualifications:

  • Ability to manage all front desks and guest services positions
  • Strong ability to understand and carry out instructions
  • Ability to talk to others to convey information effectively
  • Excellent communication skill to maintain good relations with customers
  • Ability to work closely and cooperatively with fellow employees and guest
  • Immense ability to handle financial transactions
  • Deep sense of cleanliness, neatness, honesty and reliability
  • Ability to perform complex data entry tasks

Education

Associate Degree in Public Relations, Central Piedmont Community College, Charlotte, NC

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