Sample ER Clerk Resume

Posted in Clerk Resume Examples

Tommy Kendall
812 Robinson Switch Rd
Minneapolis, MN 55450
(333)-123-1234
[email]

Job Objective To obtain an ER Clerk position that will allow me to utilize my skills and has potential for growth.

Work Experience:

ER Clerk, May 2004 – Present
Cypress Creek Hospital, Minneapolis, MN

  • Administered to register emergency room patients efficiently by obtaining appropriate signatures.
  • Completed all required forms and providing patient information as required by state and federal regulations.
  • Verified insurance information according to departmental procedures and ensured that required pre-authorizations and pre-certifications had been obtained.
  • Managed to request and collect cash from patients according to policy and procedures by informing them of their payment options, including payment plans, financial assistance programs and compassionate care program.
  • Coordinated registration and diagnosis information with physician offices and service areas to minimize inconvenience to patient.
  • Volunteered to visit patients in their room to complete or validate account and registration information.
  • Demonstrated commitment to service, organizational values and professionalism through appropriate conduct and demeanor at all times.

ER Clerk, March 2002– April 2004
Community Health Systems, Minneapolis, MN

  • Administered registration of patients and passed on information to required hospital departments.
  • Provided exceptional customer service and interacted effectively with physicians, patients, residents, visitors, staff and the health care community.
  • Adhered to organizational and departmental specific safety standards and guidelines.
  • Worked collaboratively and supported efforts of team members and maintained confidentiality and protected sensitive data.
  • Conducted patient interviews to obtain required information, complete requested forms, and obtain signatures.
  • Clarified hospital’s financial policy.

Summary of Qualifications:

  • Working knowledge of hospital administration and exposure to such environment
  • Sound Knowledge of medical terminology
  • In- Dept knowledge of insurance policies and claims
  • Able to perform clerical duties relating to care of patients
  • Excellent communication skill to maintain good relations with customers and co-workers
  • Exceptional ability to follow policies and procedures

Education

Associate Degree in Health Unit Coordinator, Glendale Community College, Glendale, AZ

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